Image Representation & Visual Disclosure Policy
At SANATAANI, we aim to present our products, collections and devotional experiences as clearly and authentically as possible. This policy explains how images and visuals are used across our website, so that you always know exactly what to expect when you place an order with us.
1. Purpose of Our Visuals
The images used on our website — including product photographs, category artwork, banners and devotional scenes — are created to communicate the spirit, purpose and presentation of our offerings. Some visuals are styled, illustrative or digitally composed to convey the devotional context of a product rather than to serve as an exact photograph of the item you will receive.
2. Product Images
Product images are shown for representation purposes only. The actual product you receive may vary slightly in appearance, packaging, labelling, proportions or presentation. These variations do not affect the nature, quantity or quality of the product described on the product page. The written product description, contents and pricing information on each product page are the authoritative reference for what you will receive.
3. Kumbh Amrit Visuals
Visuals associated with Kumbh Amrit — including bottle imagery, river scenes and campaign banners — are representational. They are intended to convey the sanctity and origin of the offering. The bottle, cap, label and packaging you receive may differ slightly from the imagery shown. The sacred jal itself is sourced and packed as described on the product page. As stated across our website, Kumbh Amrit is offered for puja and ritual use, and is not for drinking.
4. Category & Collection Visuals
Images used on category tiles, collection cards and navigation are illustrative. They represent the theme of a category rather than any single product inside it. Individual products within a category may look different from the category artwork.
5. Devotional & Lifestyle Visuals
Scenes depicting rivers, temples, ghats, aartis, pujas and similar devotional settings are used for storytelling and atmosphere. They are visual representations for illustrative purposes and are not photographs of specific locations, events or products unless expressly stated.
6. Images vs. Product Specifications
Where an image and the written product specification differ, the written specification on the product page prevails. This clause exists only to clarify which information is authoritative; it does not limit, waive or override any rights available to you under applicable consumer protection laws, including your rights relating to returns, refunds and accurate product description.
7. Colour & Display Variation
Colours may appear differently depending on your screen, device settings and lighting. Minor colour differences between the image shown and the product received are natural and should be expected, particularly for handcrafted and natural items.
8. Handcrafted & Natural Products
Many of our products — such as murtis, rudraksha, sacred dhaga and prasad items — are handcrafted or derived from natural materials. Each piece is unique. Small differences in size, finish, grain, shade or detailing are characteristics of authentic handmade and natural products, not defects.
9. Third-Party Rights
All visuals on this website are either owned by SANATAANI, created for SANATAANI, or used with appropriate rights. Our imagery is not intended to reference, depict or imply endorsement by any specific temple, trust, institution or individual unless expressly stated.
10. Our Commitment
We use representational visuals to present our offerings with the reverence they deserve — never to mislead. If any image ever appears inconsistent with a product description, or if you receive a product that does not match its description, please contact us and we will make it right in accordance with our Return & Refund Policy.
11. Questions
For any questions about this policy or about a specific product image, please reach us via our Contact page or by email at support@dev.sanataani.com. We respond with care.